Collaborate effectively
FieldServicely
Best for: Small to medium residential cleaning businesses with teams of up to 20 workers.
FieldServicely is a lean field management solution that goes beyond basic scheduling. It enables cleaning firms to manage jobs, track their mobile crews with GPS and geofenced attendance, and streamline invoicing.
The software helps businesses ensure quality control with a job approval system, where teams can upload proof of completion from the field.
Key Features
- Auto-scheduling: Drag-and-drop scheduling reduces double-bookings.
- Quick invoicing: Clients can pay directly via invoices with integrated payment links.
- Route optimization: Minimizes travel time, cutting fuel costs and enabling more daily jobs.
Pros
- Affordable entry-level pricing with a free plan.
- Great for recurring residential cleaning tasks with calendar rules.
- Lightweight mobile app ensures quick adoption.
- Customizable client notifications improve professionalism.
Cons
- Limited reporting compared to other field management tools.
- Lacks deeper collaboration tools for subcontractor-heavy operations.
Pricing
- Free plan available.
- Standard: $15/month (monthly billing) or $9/month (annual).
- Elite: $20/month (monthly billing) or $12/month (annual).
ServiceM8
Best for: Small residential cleaners needing automation at scale.
ServiceM8 is designed for growing cleaning owner-operators. It automates customer communication like reminders and follow-ups.
The platform also offers robust job management, allowing teams to access client history, job details, and even take photos or videos directly from the mobile app, ensuring a complete record of work.
Key Features
- Client booking portal: Clients book online, reducing calls and manual scheduling.
- Job quoting and invoicing: Convert approved quotes into jobs, and jobs into invoices seamlessly.
- Automations: Create rules for reminders, assignment, and task follow-ups.
Pros
- Great mobile interface for on-the-go cleaners.
- Integrates with QuickBooks and Xero for accounting.
- Automated reminders reduce no-shows by up to 30%.
- Clean and simple workflow for non-technical operators.
Cons
- Works best in residential scope, less suited for large commercial contracts.
- Limited collaboration and document storage compared to enterprise tools.
Pricing
- Free plan.
- Starter: $29/month
- Growing: $79/month
- Premium: $149/month
- Premium Plus: $349/month
Best all-in-one software for cleaning businesses trying to replace multiple tools with one platform
These are complete business management platforms designed to replace multiple, disconnected tools. It connects every part of your cleaning operations, from first contact with a customer to getting paid.
Most importantly, it gives you a single source of truth for all of your data, so nothing falls through the cracks.
When this makes sense:
- You're using multiple tools that don't talk to each other
- You want to streamline your workflow and save time on administrative tasks
- You need a centralized hub for all of your business data
- You want to automate key tasks to free up time for business growth
JanitorialManager
Best for: Mid-sized commercial cleaning companies with established client bases.
JanitorialManager is an all-in-one platform built specifically for janitorial and commercial cleaning. It offers CRM, scheduling, and payroll, plus unique features like inventory and equipment tracking.
The software also provides a client portal for customers to submit requests and gives managers real-time visibility into all operations, from bidding to inspections.
Key Features
- Quality control checklists: Create custom inspection forms and track completion rates across all sites.
- Inventory tracking: Monitor supply levels and automatically reorder cleaning supplies based on usage patterns.
- Payroll integration: Connect hours worked directly to payroll processing with built-in labor cost tracking.
Pros
- Industry-specific features for commercial cleaning operations.
- Comprehensive reporting for contract renewals and bid preparation.
- Mobile app works offline for sites with poor connectivity.
- Handles complex billing scenarios like variable pricing and service add-ons.
- Strong customer support with industry expertise.
Cons
- Steep learning curve requires dedicated training time.
- Overkill for small residential cleaning operations.
- Limited customization options for unique workflows.
Pricing
- Not publicly available. Contact sales for a quote.
Jobber
Best for: Growing cleaning businesses that need comprehensive client management.
Jobber excels at balancing field operations with customer relationship management for residential and light commercial cleaning teams. Its features help businesses win more jobs with online booking and professional quotes.
It also streamlines daily tasks with smart scheduling, and a mobile app that gives crews all the client and job details they need on the go.
Key Features
- Client portal: Customers can view invoices, approve quotes, and schedule services through a branded portal.
- Route optimization: Automatically plan efficient routes to minimize travel time between appointments.
- Quote-to-cash workflow: Seamlessly convert estimates to jobs to invoices without data re-entry.
Pros
- Excellent client communication tools with automated follow-ups
- Strong mobile app with offline functionality
- Integrates with popular accounting software like QuickBooks
- Customizable forms and checklists for quality control
- Good balance of features without overwhelming complexity
Cons
- Per-user pricing can get expensive as teams grow
- Limited advanced reporting compared to enterprise solutions
- Some users report occasional sync issues with accounting integrations
Pricing
- 14-day free trial available.
- Individuals:
- Core: $30/month
- Connect: $90/month
- Grow: $150/month
- Core: $30/month
- Teams:
- Connect (up to 5 users): $127/month
- Grow (up to 10 users): $262/month
- Plus (up to 15 users): $450/month
- Connect (up to 5 users): $127/month
Housecall Pro
Best for: Service-focused cleaning businesses prioritizing customer experience.
Housecall Pro is an all-in-one software that focuses on the entire customer journey. It helps cleaning companies improve client satisfaction and drive repeat business with features like online booking, automated "On my way" texts, and postcard marketing.
The platform also offers integrated payments and a customer portal for easy communication and billing.
Key Features
- Customer communication hub: Automated appointment reminders, arrival notifications, and follow-up surveys.
- Online booking: Customers can schedule services directly from your website with real-time availability.
- Payment processing: Accept payments on-site via mobile card readers or online through automated invoicing.
Pros
- Excellent customer-facing features that improve retention.
- Simple interface that requires minimal training.
- Strong integration with marketing tools for lead generation.
- Good reporting for tracking customer satisfaction metrics.
- Responsive customer support.
Cons
- Limited features for complex commercial contracts.
- Fewer customization options for specialized cleaning workflows.
- Transaction fees for payment processing can add up.
Pricing
- Free trial available.
- Basic (1 user): Starting from $59/month
- Essentials (up to 5 users): Starting from $149/month
- Max (up to 8 users): Starting from $299/month
We created a head-to-head comparison between Jobber and Housecall Pro. Check it out to get a deeper understanding of how they stack up.
Best scheduling software for cleaning businesses that already have a CRM
If you already use a CRM for customer management but need better scheduling capabilities, these dedicated scheduling tools can fill the gap without requiring a complete system overhaul.
When this makes sense:
- You're satisfied with your current CRM
- You need better online booking capabilities
- You want to avoid the complexity of switching entire systems
- Your scheduling needs are more complex than your CRM handles
Bookeo
Best for: Residential cleaners looking to improve their online booking experience
Bookeo is an online booking system that simplifies appointment scheduling. It allows cleaning business clients to book appointments directly through a customizable website with real-time availability.
The software also supports staff rostering, recurring bookings, and automated reminders.
Key Features
- Customizable booking forms with service-specific questions: Collects details like service type or space size upfront, so your team arrives prepared.
- Automatic confirmation and reminder emails: Reduces no-shows and saves you time from manual follow-ups.
- Integration with payment processors: Clients can pay when they book, which secures their appointment and ensures you get paid upfront.
- Mobile-optimized booking pages: Let clients easily book a cleaning service from their phone, improving overall customer experience.
Pros
- Handles recurring bookings and advanced staff rostering for complex schedules
- Supports multiple service combinations in a single booking to increase revenue
- Includes built-in tools for upselling products or services during the booking process
Cons
- The initial setup can be time-consuming due to the level of detail required.
- The overall client-facing booking flow is rigid and lacks full design flexibility
Pricing
- 30-day free trial
- Solo: $14.95/ month
- Small: $29.95/ month
- Standard: $39.95/ month
- Large: $79.95/ month
SimplyBook.me
Best for: Cleaning businesses needing highly customizable booking portals
SimplyBook is a customizable online booking system with extensive options for service-based businesses. Cleaning companies can create a branded booking website, accept online payments, and sync their calendar with external services like Google Calendar.
The platform also offers automated notifications to reduce no-shows and customizable intake forms to gather essential client information.
Key features
- Highly customizable booking forms: Build forms with specific questions to get all the details you need from clients, ensuring your crew arrives prepared.
- Multiple service and staff management: Set up different cleaning services and assign them to specific team members to manage your schedule efficiently.
- Integration with popular calendar applications: The system syncs with your Google or Outlook calendar, preventing double-bookings.
- Multi-language support: You can offer your booking page in different languages, allowing you to serve a wider range of clients.
Pros
- Offers a two-way sync with popular calendars like Google and Outlook
- Clients can book through a separate website, an embeddable widget on your existing site, or directly from social media platforms
- Wide range of integration capabilities
Cons
- It can become complex with many features and customization options
- Advanced features and a high number of bookings require higher-tier plans
Pricing
- Free plan available
- Basic: $9.90/ month
- Standard: $29.90/ month
- Premium: $59.90/ month
Calendly
Best for: Solo cleaners or small teams needing easy appointment scheduling
Calendly is a straightforward scheduling tool that eliminates the back-and-forth of setting up appointments. For a cleaning business, it’s a simple way to let clients book consultations or service estimates by choosing from available time slots.
It integrates with various calendars, sends automated reminders, and can be embedded directly into a company’s website.
Key features
- Simple link-based scheduling: You just send a link, and your client can pick an available time slot, removing the need for back-and-forth emails.
- Calendar integration (Outlook, Google, etc.): The system automatically checks your connected calendars for conflicts, so you can't be booked for two places at once.
- Automated reminders and confirmations: It sends confirmations and reminders automatically, so you don't have to worry about manual follow-ups.
- Meeting type customization: You can set up different types of appointments, each with its own duration.
Pros
- Extremely easy to set up and use
- Prevents double bookings automatically
- Good integration with video conferencing tools like Zoom or Google Meets
- Free plan available
Cons
- Basic features compared to full scheduling solutions
- Not designed for managing the operations of a service-based business.
Pricing
- Free forever plan available
- Paid plans start at $10/seat/month
The truth about free cleaning business software
While free tools seem attractive, they often create more problems than they solve for serious cleaning operations. Here's why investing in proper software pays off.
The hidden costs nobody talks about
Free cleaning business software seems attractive until you calculate the real costs. Consider this scenario: your free calendar app fails to sync, causing you to miss a $250/week recurring client.
That single failure costs $13,000 annually, while quality software runs $600/year.
- Data lock-in risks: Free tools often trap your data without export options. When you outgrow the system, switching becomes nearly impossible without starting from scratch.
- Support absence during critical moments: Free tools provide no customer support when systems fail during peak business hours. A missed appointment due to technical issues costs more than monthly software fees.
- Sudden restrictions or shutdowns: Free services can change terms, restrict features, or shut down entirely with little notice, leaving your business scrambling for alternatives.
- Time spent on workarounds: The hours spent managing limitations of free tools often exceed the cost of paid solutions that work properly from the start.
When free tools actually make sense
Free tools work for specific scenarios: testing a business model with fewer than 10 clients, true solo operators without employees, or temporary solutions during software transitions.
Recommended free starter stack:
- Google Calendar for basic scheduling
- Wave for simple invoicing
- Google Sheets for client tracking
Clear upgrade triggers: When you hit 15+ clients, hire your first employee, or lose a client due to operational issues, it's time to invest in proper software.
Making your final decision: The 30-day test framework
Choosing cleaning business software shouldn't be guesswork. Use this systematic approach to test and select software with confidence.
The pre-purchase checklist
10-point evaluation criteria for cleaning businesses:
- Mobile app quality and offline functionality
- Client communication and portal features
- Scheduling flexibility and recurring job management
- Photo documentation and task tracking
- Invoicing automation and payment processing
- Route optimization and GPS tracking
- Staff management and time tracking
- Integration with existing tools
- Customer support quality and availability
- Data export capabilities and vendor stability
Red flags to avoid:
- No mobile app or poor mobile experience
- Limited customer support options
- No data export functionality
- Unclear pricing or hidden fees
- Poor user reviews from similar businesses
Questions to ask during sales demos:
- How quickly can we export all our data if needed?
- What happens if we need to cancel mid-contract?
- How does customer support work during peak hours?
- Can you show us the mobile app working offline?
- What integrations are included vs. extra cost?
Setting up your test: Step by step
Week 1: Basic setup and data import
- Add 10-20 existing clients with full contact information
- Create service templates for your most common cleaning jobs
- Set up recurring schedules for weekly/monthly clients
- Test mobile app functionality with actual devices your team uses
Week 2: Full route simulation
- Schedule a full week of actual jobs using the software
- Have cleaners use mobile apps for real job documentation
- Test client communication features with willing customers
- Process actual invoices and payment collection
Week 3: Edge cases and problem scenarios
- Handle last-minute schedule changes and cancellations
- Test emergency job booking and crew rescheduling
- Simulate equipment failures or staff call-outs
- Process change orders and additional service requests
Week 4: Team feedback and decision
- Gather honest feedback from all users, especially field staff
- Compare time spent on administrative tasks vs. previous methods
- Calculate actual costs including setup time and learning curve
- Make final decision based on user adoption and business impact
Conclusion
Choosing the right cleaning business software depends on understanding your specific needs and business model. Field management solutions like Buildbite work best for established operations needing better field management to manage multiple crews and job sites.
All-in-one platforms like Jobber serve growing businesses that need comprehensive features without too much enterprise complexity. Simple online booking tools like Calendly work well for residential solo operators and smaller teams wanting to improve their booking experience.
Before making a decision, consider your team size, client mix (residential vs. commercial), and primary pain points. The software that eliminates your biggest operational headaches will deliver the highest return on investment.
Start with free trials to test how each platform fits your actual workflows. The best cleaning business software is the one your team will actually use consistently.
FAQs
What is cleaning business software?
Cleaning business software is a digital platform designed to manage the operational aspects of cleaning services. This includes scheduling, client communication, time tracking, invoicing, and quality control. The software automates administrative tasks, improves team coordination, and provides better visibility into business performance.
What are the benefits of cleaning business software?
The main benefits include reduced administrative time, improved billing accuracy, better client communication, enhanced team coordination, and increased profitability. Software eliminates manual paperwork, prevents scheduling conflicts, provides proof of work completion, and creates professional client experiences that drive retention and referrals.
What is the best bookkeeping software for cleaning business?
QuickBooks remains the most popular choice for cleaning business accounting, with strong integration options across most field management platforms. FreshBooks offers good project-based accounting features, while Wave provides a free option for very small operations. The best choice depends on your existing software stack and accounting complexity.
What software do most cleaning businesses use?
Most established cleaning businesses use a combination of scheduling software, accounting platforms, and communication tools. Popular choices include Jobber for all-in-one management, ZenMaid for residential scheduling, and QuickBooks for accounting. Many businesses are moving toward integrated field management solutions like Buildbite to reduce tool sprawl.
How much does cleaning business software cost?
Pricing varies significantly based on features and team size. Basic scheduling tools start around $19/month, while comprehensive field management platforms range from $79-400/month. Most platforms offer per-user pricing for larger teams, though some provide flat-rate pricing that scales better for growing operations. Factor in implementation time and training costs when comparing total ownership expenses.